UFS Launch Site

Hot off the Press! September 2024 UFS Newsletter

Check here each month for the newest edition of the newsletter. Need a copy of a previous month? Scroll down below


Featured UFS User Tip! Clear Cache and Cookies Regularly!


 Contact the Service Desk 

Need support for Financial applications, including Web UFS, Brio, BI Query, Enterprise Analysis, Dashboards, DRIVE, SAP, Essbase, and Global CRM?


Check out the top 10 list of Helpful Tips from the UFS Service Desk! 

  1. Are you REALLY ready to do a New Week Setup?
  2. Who to call for your vendor related questions?
  3. Error Occurred - When launching Web UFS modules.
  4. UFS Will Not Load from the MySodexo Homepage
  5. How to identify what server you are on in UFS.
  6. Not sure how to add a new vendor number to UFS?
  7. Reboot your computer on a regular basis!
  8. School Services Users - Need help updating Federal/State rates in Meal Entry?
  9. Statistics have not been entered error.
  10. Transmit to FSC Validation Report - What does it mean?

Service Desk Quick Tips Videos

Do you like to see a demonstration on how something is done? We have created several quick "How To' on-demand videos to help you through some of your frequently asked questions.

To view one of our videos, click on a desired title's link from the list of Available Videos (located below the Featured Video). While you are here, please take a moment to click the Play button for a quick view of our Featured Video!

FEATURED VIDEO: Update Federal State Reimbursement Rates in Meal Entry

Available Videos:


Stay Updated on All UFS Related News

The UFS Newsletter is filled with upcoming updates and maintenance, important dates that affect you and your operations as well as news on related topics and applications.

Prior Months Newsletters: Are you looking for an earlier edition? Do you have suggestions for our Newsletter? Email us! We value your feedback.

Support

Support Pages Located on Sodexo_Net: 
Financial Portal Pages:

Quick Links to Forms:

Outages & Closures

There are no scheduled UFS outages at this time

Contacts

UFS General Inquiries
  ♦  SoFinance
  ♦  unitfinancialsystemsadministration.
      noram@sodexo.com

UFS System Performance & Technical Issues
 ♦ Self Service Mobile (SoUnified)
 
Helpdeskufssupport.Noram@sodexo.
    com

 ♦ 1.888.667.9111, opt 1, 2, 1 
Mon-Fri - 7am - 7pm ET 

TMC Support - CPS Call Center
 ♦ Sodexo_Net
 ♦ USAClientPSCallCenter@clientPS.com
 ♦ 1.866.368.3472 opt 1


Finance Contacts:

Finance Shared Services and Banking is now using SoFinance to receive and manage requests for support. 

SoFinance Search Categories:

 ♦ Purchase to Pay
      ♦ Accounts Payable (AP)
 ♦ Order to Cash
      Accounts Receivable Billing
      ♦ 
Credit and Collections
      ♦ Revenue Accounting
      ♦ UFS
 ♦ Record to Report - Segment Support
 ♦ Treasury
      ♦ Banking

The UFS Team is Listening!

Do you have general questions or feedback related to the UFS Application? Take our UFS Survey using the link below. We value your feedback. 

UFS Feedback Survey

Controller Call Corner!

Upcoming Controller Calls
♦ October 22 - 3 pm - 4 pm ET
♦ October 24 - 10 am - 11 am ET


August 2024 Presentation
♦ Infor POS 
♦ Q4 Collections
♦ PD12 Financial Close Calendar
♦ Year-End Inventory Audit
♦ New Identity Access Management
      ♦  TMC Update Access
♦ Stars of Finance Reminder

July 2024 Presentation
♦ Q4 Collections 
♦ Internal Control Updates
     ♦ Inventory Management
     ♦ Year-End Inventory/Cash Audit
     ♦ NorAm Site Audit Program
♦ New Identity Access Management
   Form (SoUnified)
     ♦  UFS Update Access
♦ Stars of Finance Reminder

June 2024 Presentation
♦ PD10 Finance Close Calendar
♦ SAP Fiori Billing Statistics Update
♦ What's Next With SoFinance
♦ New Identity Access Management Form
   (SoUnified) - End User Training
   ♦ E=Vision Dashboard Role & Hierarchy
      Access
   ♦ UFS Update Access

May 2024 Presentation
♦ Q3 Credit & Collections 
♦ SAP Fiori Journal Entry Update
♦ Cashier Guidelines and Cashier Audits
♦ RA Reporting Procedures on Unit-
   Managed Deferred Income Programs 

April 2024 Presentation
♦ Credit & Collections 
♦ GM Development Program
♦ SoFinance

March 2024 Presentation
♦ Simplify Scanning Solution 
♦ SoFinance


Questions? Email UFS Administrator