UFS Launch Site
Contact the Service Desk
Need support for Financial applications, including Web UFS, Brio, BI Query, Enterprise Analysis, Dashboards, DRIVE, SAP, Essbase, and Global CRM?
- Call us at 1-888-667-9111, option 1, option 2, and then select the appropriate option below.
- Web UFS
- BRIO Report Portal, BI Query, Enterprise Analysis
- Financial Dashboards (including E=vision, E=business Review, OMD, and SMART)
- DRIVE
- SAP or Essbase
- Global CRM
- For non-urgent Web UFS issues, email us at Noram Help Desk UFS Support (via Outlook address book) or Helpdeskufssupport.Noram@sodexo.com (via external email).
- Please remember to include your cost center # and contact information in your email
- Click the red HELP button to access the full list of Service Desk call options.
Check out the top 10 list of Helpful Tips from the UFS Service Desk! 
- Are you REALLY ready to do a New Week Setup?
- Who to call for your vendor related questions?
- Error Occurred - When launching Web UFS modules.
- Error Occurred - While processing this request.
- How to identify what server you are on in UFS.
- Not sure how to add a new vendor number to UFS?
- Reboot your computer on a regular basis!
- School Services Users - Need help updating Federal/State rates in Meal Entry?
- Statistics have not been entered error.
- Transmit to FSC Validation Report - What does it mean?
Service Desk Quick Tips Videos
Do you like to see a demonstration on how something is done? We have created several quick "How To' on-demand videos to help you through some of your frequently asked questions.
To view one of our videos, click on a desired title's link from the list of Available Videos (located below the Featured Video). While you are here, please take a moment to click the Play button for a quick view of our Featured Video!
FEATURED VIDEO: Update Federal State Reimbursement Rates in Meal Entry
Available Videos: